New user onboarding flow for Nest Hello
Background
This was a mock UX project from a UX Writing Bootcamp at Google, and does not represent what is in the live Nest app.
In order to write this flow from scratch, we were given:
- One fake PRD with limitations and user study feedback
- A hands on walk through of how to actually install a doorbell on a fake door
- The ability to ask clarifying questions about the PRD to real cross-functional leads from the Nest team
Originally, we wrote this flow in a small group with a time limit. I rewrote the whole flow by myself as a side practice project in about an hour.